Return & Refund Policy
At Your Farming Source, we stand behind every product we sell and are committed to providing quality equipment for farmers, ranchers, and homesteaders. We also understand that sometimes a product may not be exactly what you expected.
That's why we offer a 30-Day Return Policy on eligible items.
30-Day Returns
If you would like to return an eligible item within 30 days of receiving your order, please email us at support@yourfarmingsource.com with your order number. Our customer support team will provide you with detailed return instructions and a Return Merchandise Authorization (RMA), if applicable.
To qualify for a refund, returned items must:
- Be returned within 30 days of delivery.
- Be unused, uninstalled, and in like-new condition.
- Include all original packaging, manuals, hardware, and accessories.
- Be approved by our customer service team prior to being returned.
Like-new condition means the product shows no visible signs of wear, use, installation, or damage. Returns that show signs of use, modification, missing parts, or damage caused after delivery may be refused and will not qualify for a refund.
Return Shipping & Restocking Fees
Unless your item arrived damaged, defective, or we shipped the incorrect product, customers are responsible for all return shipping costs.
Because many of our products ship via freight, return shipping charges can be significant.
Some manufacturers also require a restocking fee (typically 15%–30%) on approved returns. If a restocking fee applies, it will be deducted from your refund. Any manufacturer-specific return restrictions or fees will be noted on the product page whenever applicable.
Refund Processing
Once your returned item has been received, inspected, and approved by the manufacturer or warehouse, we will process your refund and send you an email confirmation.
Refunds are issued to the original payment method. Shipping charges, return freight costs, and any applicable restocking fees are non-refundable unless the return resulted from our error.
Damaged, Defective, or Incorrect Orders
Please inspect your shipment immediately upon delivery.
If your order arrives damaged:
- Note the damage on the delivery receipt before signing whenever possible.
- Take clear photos of the packaging and the damaged product.
- Email support@yourfarmingsource.com within 48 hours of delivery with your order number and photos.
If your order arrives damaged, defective, or incorrect, Your Farming Source will cover the cost of replacement shipping or work with the manufacturer to resolve the issue as quickly as possible.
Please keep all original packaging until your claim has been resolved, as carriers and manufacturers may require it.
Items damaged after installation or normal use are not eligible for return unless covered under the manufacturer's warranty.
Order Cancellations
If you need to cancel an order, please contact our customer service team as soon as possible by phone or email.
- Orders canceled before shipment will receive a full refund.
- Orders canceled after shipment are subject to our 30-Day Return Policy, including return freight charges and any applicable manufacturer restocking fees.
- Custom-built, made-to-order, or special-order products cannot be canceled once production or shipment has begun.
Non-Returnable Items
The following items are not eligible for return:
- Custom-built or made-to-order equipment.
- Special-order products.
- Certified pre-owned or used equipment.
- Products returned with signs of use, installation, damage, or missing components.
- Products identified on the product page as non-returnable.
Additional Return Information
- All returns require prior authorization from our Customer Service team.
- Manufacturer-specific return policies may differ. Any exceptions will be clearly noted on the applicable product page.
- Your Farming Source sells products intended for long-term ownership and normal agricultural use. Products purchased for temporary, short-term, promotional, trade show, rental, or one-time-use purposes are not eligible for return.
If you have any questions before placing an order, we're happy to help ensure you select the right equipment for your needs. Contact us anytime at support@yourfarmingsource.com or (822) 263-2767.